Position Overview

As a Receptionist, you will be the first point of contact for our organisation, providing a warm and professional welcome to visitors and assisting with various administrative tasks. You will play a crucial role in maintaining a positive and efficient front office environment.

Responsibilities

• Greet and welcome visitors, ensuring they receive exceptional customer service.

• Answer and direct incoming phone calls, taking accurate messages when necessary.

• Maintain a clean and organised reception area, ensuring it reflects a professional image.

• Manage incoming and outgoing mail, packages, and deliveries.

• Schedule and coordinate appointments, meetings, and conference room reservations.

• Provide administrative support to various departments, including data entry and file management.

• Assist with general office tasks, such as ordering supplies and maintaining inventory.

• Collaborate with team members to ensure effective communication and coordination.

Knowledge, Skills & Attributes

• 1 year experience working  in an office environment or remotely.

• Excellent communication skills, both verbal and written.

• Strong interpersonal skills with the ability to interact with diverse individuals in a professional manner.

• Exceptional organisational and time management abilities to handle multiple tasks simultaneously.

• Proficiency in using office equipment, including phone systems, copiers, and printers.

• Familiarity with computer applications such as email, word processing, and spreadsheet software.

• Attention to detail and accuracy in handling administrative tasks.

• Ability to remain calm and composed under pressure or in challenging situations.

• Customer service-oriented mindset, demonstrating empathy and problem-solving skills.

Qualifications

• School diploma or equivalent; additional certifications in office administration are a plus.

• Proven experience as a receptionist or in a similar customer-facing role.

• Excellent verbal and written communication skills.

• Strong organisational and multitasking abilities, with keen attention to detail.

• Proficient in using office equipment, including phone systems and computer software (e.g., MS Office).

• Exceptional customer service skills, with a friendly and professional demeanour.

• Ability to handle multiple priorities and work well under pressure.

• Strong problem-solving skills and a proactive attitude.

Benefits

• Competitive salary based on qualifications and experience.

• Paid time off and vacation days.

• Friendly and collaborative work environment.

How to Apply

To apply for the position, please submit your updated resume, along with a cover letter outlining your relevant experience and why you believe you would be a great fit for this role.

Email us at careers@thinksuccesscareers.org

• Include the role's title in your subject line.

• Include details that best showcase the relevant things you've done and achieved.