Position Overview

We are seeking a skilled and creative Communications Officer. As a Communications Officer, you will play a vital role in developing and implementing effective communication strategies to promote our organisation's goals, objectives, and initiatives. You will be responsible for creating compelling content, managing social media platforms, coordinating public relations efforts, and maintaining consistent brand messaging. The ideal candidate should have excellent written and verbal communication skills, a flair for storytelling, and a passion for engaging audiences through various communication channels.

Responsibilities

• Develop and execute communication plans and strategies to support organisational objectives and enhance brand awareness.

• Create engaging and impactful content for various communication channels, including press releases, newsletters, website copy, and social media posts.

• Manage social media platforms, curating and publishing content, monitoring engagement, and responding to comments and inquiries in a timely and professional manner.

• Collaborate with internal teams and subject matter experts to gather information and create compelling stories that highlight our organisation's achievements, initiatives, and impact.

• Coordinate public relations efforts, including media relations, press conferences, and interviews, to build positive relationships with journalists and secure media coverage.

• Monitor media coverage and industry trends to identify opportunities for proactive communication and respond effectively to potential reputational risks.

• Maintain brand consistency across all communication materials, ensuring adherence to brand guidelines and messaging.

• Assist in organising and coordinating events, campaigns, and community outreach initiatives to promote our organisation's mission and engage stakeholders.

• Monitor and analyze communication metrics and feedback to evaluate the effectiveness of communication strategies and make recommendations for improvement.

• Stay updated on emerging communication trends, technologies, and best practices to continuously enhance communication efforts.

Knowledge, Skills & Attributes

• Excellent written and verbal communication skills, with the ability to craft clear, concise, and compelling content for different audiences and channels.

• Strong storytelling abilities, with the capacity to transform complex information into engaging narratives.

• Proficiency in utilizing various communication platforms and tools, including social media management systems, content management systems, and email marketing platforms.

• Solid understanding of digital marketing and social media trends, including experience in leveraging social media platforms to drive engagement and brand awareness.

• Knowledge of public relations principles and practices, including media relations, press release writing, and crisis communication.

• Strong interpersonal and relationship-building skills to collaborate effectively with diverse stakeholders.

• Creative thinking and problem-solving abilities to develop innovative communication strategies and solutions.

• Excellent organisational and project management skills, with the ability to manage multiple priorities and deadlines.

• Attention to detail and a commitment to delivering high-quality work.

• Ability to work independently as well as collaboratively in a team environment.

Qualifications

• 1 year experience working in office environment.

• Bachelor's degree in communications, journalism, public relations, marketing, or a related field.

• Proven experience in communications, public relations, or a related role, preferably in a nonprofit or corporate setting.

• Demonstrated experience in content creation, including writing articles, press releases, and social media posts.

• Familiarity with social media management and monitoring tools (e.g., Hootsuite, Sprout Social) and content management systems (e.g., WordPress).

• Knowledge of media relations and experience in interacting with journalists and media outlets.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Graphic design or basic video editing skills are advantageous.

  
  

Benefits

• Competitive salary based on qualifications and experience.

• Paid time off and vacation days.

• Friendly and collaborative work environment.

How to Apply

To apply for the position, please submit your updated resume, along with a cover letter outlining your relevant experience and why you believe you would be a great fit for this role.

Email us at careers@thinksuccesscareers.org

• Include the role's title in your subject line.

• Include details that best showcase the relevant things you've done and achieved.